Terms of Service

1. Introduction

Welcome to Scentiment ("Company", "we", "our", "us")!

These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at scentiment.pk and other services (collectively referred to as "Service") operated by Scentiment.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood these Agreements and agree to be bound by them.

If you do not agree with (or cannot comply with) these Agreements, you may not use the Service. For any concerns, contact us via email at scentiment.pk@gmail.com.

These Terms apply to all visitors, users, and others who wish to access or use the Service.

2. Communications

By using our Service, you agree to subscribe to newsletters, marketing, or promotional materials we may send. You may opt-out of receiving any or all of these communications by contacting us via WhatsApp at +92-315-336-1111 or email at support@scentiment.pk

3. Purchases

When making a purchase through the Service ("Purchase"), you may be required to provide information such as your name, address, payment details, and shipping address.

You represent and warrant that:

  1. You have the legal right to use the payment methods provided.

  2. The information you supply is accurate and complete.

We may employ third-party services to facilitate payment processing. By submitting your payment information, you grant us the right to share it with these third parties, subject to our Privacy Policy.

We reserve the right to refuse or cancel your order for reasons including but not limited to product availability, inaccuracies in product details or pricing, or suspected fraudulent activity.

4. Refunds and Exchanges

Our refund and exchange policy is outlined separately under the Refund & Exchange Policy, which governs the terms for returns and exchanges.

5. Prohibited Uses

You agree not to use our Service for any unlawful or unauthorized purpose, including but not limited to:

  1. Violating local, national, or international laws.

  2. Transmitting or sending spam or other unsolicited communications.

  3. Impersonating the Company, employees, or other users.

  4. Introducing malicious software, such as viruses, trojans, or worms.

We reserve the right to terminate or restrict access to the Service for any conduct deemed inappropriate.

6. No Use By Minors

The Service is intended for individuals aged 18 and above. By using the Service, you confirm that you meet this age requirement.

7. Intellectual Property

All content, features, and functionality of the Service (excluding user-generated content) are the property of Scentiment and are protected under copyright and trademark laws. Unauthorized use of any content is prohibited.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be reflected on this page. Continued use of the Service following updates signifies your acceptance of the revised Terms.

9. Contact Us

For any questions or concerns, you can contact us at:

  • Email: support@scentiment.pk

  • Call or WhatsApp: +92-315-336-1111

By accessing or using our Service, you acknowledge that you have read these Terms and agree to be bound by them.